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Privacy Policy

Introduction: NEOEDX GmbH ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the information we obtain from you through our website. We adhere to the General Data Protection Regulation (GDPR) laws and principles to ensure your data is handled responsibly and transparently.

Information Collection: When you visit our website and use our contact form, we collect the following types of personal information:

  1. Name: To identify you and personalize our communications.

  2. Phone Number: To provide a direct means to contact you regarding your inquiries.

  3. Email Address: To communicate with you regarding your requests, questions, or concerns.

  4. Company Name: To understand the context of your inquiry and provide tailored responses.

  5. Country: To provide region-specific information and ensure compliance with local laws.

Use of Information: The information we collect is used for the following purposes:

  • To respond to your inquiries and fulfill your requests.

  • To send you important information regarding our website, changes to our terms, conditions, and policies, and/or other administrative information.

  • For our business purposes, such as data analysis, audits, fraud monitoring, and prevention.

  • To comply with legal obligations, resolve disputes, and enforce our agreements, in adherence to GDPR and other relevant laws.

 

Information Sharing: We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service. These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than to provide their services to us.

 

Data Security: We take reasonable measures, in line with GDPR requirements, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.

 

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law, especially as mandated by GDPR.

 

Your Rights: Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal information. If you wish to exercise these rights or have any questions about our data handling practices, please contact us at the information provided below.

 

Changes to Our Privacy Policy: We may update this privacy policy to reflect changes in our data handling practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through direct communication.

 

Contact Us: If you have any questions or concerns about our privacy policy or the information we hold about you, please contact us at:

 

NEOEDX GmbH

Address: Karl-Gruneklee Strasse 22, Gottingen, 37077, Germany
Email: info@neoedx.com
Phone Number: +49 (0) 551 25030100

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

This privacy policy was last updated on 04th January,2024.

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